Privacy Policy

This Privacy Policy explains how Gentle Contracting LLC ("we," "us," or "our") collects, uses, and shares information when you visit https://gentlecontracting.com (the "Site") or contact us to request an estimate or service. We are a local roofing, fencing, and exterior contractor based in Rockwall County, Texas, serving the greater Dallas Fort Worth area.

Information we collect

Information you give us. When you fill out a form on our Site (our contact form or quick estimate form) or contact us directly, we collect the details you provide. This may include your name, phone number, email address, home or project address, the service you are interested in, your preferred contact method, and any project details you share.

Information collected automatically. When you use the Site, some information is collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, the pages you view, and how you arrived at the Site. See "Cookies and tracking" below.

How we use your information

• To respond to your inquiry and provide a free estimate.
• To schedule, perform, and follow up on services you request.
• To communicate with you about your project by phone, text, or email.
• To operate, maintain, and improve the Site.
• To measure and improve our advertising, including ads on Facebook and Instagram.
• To comply with the law and protect our rights.

Cookies and tracking

We use cookies and similar technologies to run the Site and to understand how visitors use it. We also use the Meta Pixel (from Meta Platforms, Inc., which operates Facebook and Instagram). The Meta Pixel helps us measure the results of our ads and show relevant ads to people who have visited our Site.

You can control or limit this tracking in a few ways:

• Adjust your ad settings in your Facebook and Instagram account.
• Opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.
• Change your browser settings to block or delete cookies. Some parts of the Site may not work as well if you do.

How we share information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Service providers who help us operate the Site and handle inquiries. Our Site and forms are hosted on Netlify, and form submissions are delivered to us by email.
• Advertising and analytics partners such as Meta, as described in "Cookies and tracking."
• Legal and safety reasons, if required by law or to protect our rights, property, or safety, or that of others.

Data retention

We keep the information you provide for as long as needed to respond to you, complete your project, keep normal business records, and meet legal requirements. You may ask us to delete your information (see below).

Your choices

• You can ask us to access, correct, or delete the personal information you have given us by contacting us using the details below.
• You can opt out of marketing texts or emails by telling us or by following any opt-out instructions in the message.
• You can manage cookies and ad tracking as described in "Cookies and tracking."

Children's privacy

The Site is meant for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Third-party links

The Site may link to other websites, such as our social media pages. We are not responsible for the privacy practices of those sites, and this policy does not apply to them.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Please check back so you are aware of any changes.

Contact us

If you have questions about this Privacy Policy or your information, contact us:

• Gentle Contracting LLC
• Phone: (903) 288-3119
• Email: Tyler@gentlecontracting.com
• Rockwall County, Texas